Contact Us
We are here to help, 24/7. Reach out through any of the channels below and we will respond quickly.
Live Chat
Instant answers, available 24/7. Average wait time under 30 seconds. Click the chat icon in the bottom-right corner of any page to get started.
Email Support
support@apexvault.io Response within 2 hours, 24/7.
Phone Support
+44 20 7946 0958 Mon-Fri, 9am-6pm GMT.
London (HQ)
30 St Mary Axe, London EC3A 8BF, United Kingdom
New York
200 Vesey Street, New York, NY 10281, United States
Singapore
1 Raffles Place, Singapore 048616, Singapore
Frequently Asked Questions
How long does verification take? Most accounts are verified within 15 minutes. Complex cases may take up to 24 hours. What are your trading fees? Maker fees start at 0.10% and taker fees at 0.15%. Is my crypto insured? Yes. Digital assets in hot wallets are insured up to $250M through our custodian partners.